Allen B. West

Guess which industry has the worst customer service

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I know lots of people are using their hatred for Comcast to justify support for the FCC’s (i.e government’s) sweeping takeover of the Internet innocuously named “Net Neutrality.”

But if you think that’s going to improve your service, fugetaboutit – at least if real-life experience is any predictor.

According to a survey of U.S. adults carried out by Ipsos, government offices have even WORSE customer service than telecommunications, which includes Internet and cellphones.

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Want to put yourself in customer service hell? Imagine trying to call the government with a connection issue. It always makes me laugh when progressives want the government to step in and control more “evil” businesses. Have they been to the DMV recently?

Infographic: Which Industries Have The Worst Customer Service?  | Statista

In any event, there’s nothing we can do about it, because as of February 26th, the Internet is now classified as a “public utility” – just like those old landlines we’re no longer using.

Ajit Pai and Mike O’Rielly, the two lone Republican commissioners on the FCC who voted against the new regulations, agree the regulations are far-reaching, largely unchecked and pose a threat to consumer bills and to innovation in the industry. According to an analysis by, the regulations “give more power to government, more restrictions to innovators, and more costs to the people.”

Like every single government intrusion into the marketplace. Obamacare, anyone? Now we have Obamanet.

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